Privacy Policy (GDPR)

Willow Park Luxury Lodges
Effective Date: February 2026

Willow Park Luxury Lodges is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Willow Park Luxury Lodges is a family-run residential lodge park based in Warwickshire.

Data Controller:
Mr George Broadway
Willow Park Luxury Lodges
Station Road, Salford Priors, Warwickshire.
Email: info@willowparkluxurylodges.co.uk
Telephone: 01789 863771

If you have any questions about this policy or how your data is handled, please contact Mr George Broadway using the details above.

2. What Information We Collect

We may collect and process the following personal data:

Name
Email address
Telephone number
Postal address
Information provided via contact forms
Details provided when arranging a viewing or making an enquiry
Any correspondence you send to us

We do not knowingly collect sensitive personal data unless voluntarily provided.

3. How We Collect Your Data

We collect information when you:

Complete a contact form on our website
Call or email us directly
Request a brochure or arrange a viewing
Enquire about available plots or homes

We may also collect limited technical data (such as IP address and browser type) through cookies (see section 7).

4. How We Use Your Information

We use your personal data to:

Respond to enquiries
Arrange viewings
Provide information about available plots or homes
Administer licence agreements and sales processes
Improve our website and services

We will only use your information for legitimate business purposes and will not sell your data to third parties.

5. Lawful Basis for Processing

We process your personal data under the following lawful bases:

Legitimate interest – responding to enquiries and providing requested information
Contractual necessity – where processing is required to enter into or fulfil an agreement
Legal obligation – where required by law

6. How We Store Your Data

Your data is stored securely and only accessible to authorised individuals.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

7. Cookies

Our website may use cookies to:

Improve website functionality
Analyse visitor behaviour
Enhance user experience

You can control or disable cookies through your browser settings.

8. Sharing Your Data

We may share data with:

Professional advisers (such as accountants or solicitors where required)
Website hosting providers
IT service providers

All third parties are required to handle your data securely and in accordance with UK GDPR.

We do not transfer personal data outside the UK unless adequate safeguards are in place.

9. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request erasure of your data (where applicable)
Object to processing
Request restriction of processing
Request data portability

To exercise any of these rights, please contact Mr George Broadway.

If you are not satisfied with how your data is handled, you have the right to complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

This policy was last updated in February 2026